Chocolattes Craft Coffee & Roast House

Chocolattes business model was in crisis. The coffee shop’s revenue was mostly generated from the 5 physical cafe locations they operated within the local hospital system. The problem? They lost the contract to the 5 locations and had to adapt their business overnight. The solution? Going digital.

We initialized the concept of selling their roasted coffee through their website and allowing the customers who still wanted Chocolattes products to have them delivered to their doorstep. Customers have the option to have reoccurring shipments. There’s nothing a business appreciates more than reocurring payments.

We discussed methods of developing their media, marketing, and content-creating system so they could implement our methods themselves and teach employees who have these potential skill sets. Yes, we earn more dollars if we handle all of the media and marketing for you as long as possible… but we’re not naive! Sometimes a business needs to keep that money they pay us in their pockets because the economy can be brutal! We’ll sell you our proprietary sauce and teach you the ways.

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House of Creatives